Cancellation/Refund

WebMatriks Technology believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 12 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants/execution team and they have initiated the process of shipping/working on them.

Refund Policy :

We will notify you once we’ve received and inspected your refund, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days and credited in 4 to 5 days . Please remember it can take some time for your bank or credit card company to process and post the refund too.